The simple steps to choosing the right novated leasing provider
We hate red flags - and there’s plenty of them around. Here’s how to avoid them and pick the novated leasing provider of your dreams (it's us, by the way).
Knowing what to expect is the key to confidence when financing a car through a novated lease.
Looking for the best novated lease provider? The answer really depends on your situation. But all top novated lease companies share some key traits: they educate before selling, offer transparent pricing (that means no hidden fees!), provide active management throughout your lease, and genuinely customise packages to your needs.
A novated lease can score you some significant savings, but it’s not without its potential pitfalls if it’s not managed properly. Like any major financial decision, it’s important to know what you’re getting into.
Here’s what to look out for and what to avoid in your search for the best novated lease provider in Australia.
What the best novated lease providers do differently
Here’s what you need to look for to find the best novated lease company in Australia.
They educate more than sell
A good novated lease company understands the product can involve multiple moving parts.A good provider will take the time to answer your novated leasing questions, provide plenty of resources and make you feel confident in your decision.
They offer premium service before and after signing
If you’re chatting with a provider and most of the conversation is geared towards you signing on the dotted line, rather than helping you to understand the service and onboarding process, chances are you won’t get much help once the lease is underway.
Look for easy-to-read quotes and a team that’s actually reachable when you need help.
They’re flexible and customisable
If you feel like you haven’t had much chance to talk through your circumstances or what you want (and don’t want), chances are you’re getting a product off the shelf, which probably won’t suit you and certainly isn’t customised to your needs.
The right provider will try to understand your situation in detail so you can tailor your novated lease package.
They understand your employer's liability
While employees are primarily responsible for their novated lease, an employer is still involved in the process and can be liable for fringe benefits tax (FBT) if the lease isn’t properly managed.
A good novated leasing provider should be able to ensure and demonstrate a $0 liability for your employer.
They manage your budget actively
Incorrect budgeting can create bill shock at lease end. A good provider monitors your account, checks in if circumstances change, and adjusts your package accordingly.
They're big on compliance
ATO compliance isn't optional. Your provider should fully understand and comply with all regulations, protecting both you and your employer from serious complications.
If you have questions, you can call us at any time on 1300 888 594 or send us a message
Important things to know about novated leasing before you sign
You’re responsible for the lease (but you’ll have options)
If you leave your job and your new employer doesn't offer novated leasing, you'll need to take on payments yourself until it's set up, which usually takes days, not months. You're not locked in for the full term either, and you can exit anytime by paying out the lease.
You won’t end up with a car you can’t afford
A good novated lease provider works through your financials with you. A financier approves you based on your actual borrowing capacity, not just your salary.
You don’t have to use a novated lease provider’s preferred partners
If a novated lease provider tries to force you to use a particular third-party provider for insurance, servicing, roadside assistance or another optional inclusion, then they’re probably not the best choice of provider.
A good novated lease provider will let you include only what you want to, and let you use the suppliers you prefer.
Calculators are a starting point, but don’t show the full picture
Online novated lease calculators give you a ballpark figure, but they can't account for your tax bracket, business use percentage or unique circumstances. A personalised quote gets you the real numbers.
Fees should make sense
Your financier and novated lease provider build fees into your payment, but your tax savings should far outweigh these costs. It’s like paying an accountant to save you more than they cost.
Finding the right car matters too
Choosing a car is hard enough without feeling pressured at a dealership. A good novated lease provider helps by:
- Accessing fleet pricing you wouldn't get on your own, potentially saving thousands
- Giving impartial advice on what actually suits your needs, not what earns them the best margin
- Handling logistics on your behalf, whether you want a brand-new EV or a novated lease on a used car
Look for providers who are completely independent and not affiliated with any car brand or dealership. If they're tied to a specific manufacturer, their advice isn't very impartial.
If you have questions, you can call us at any time on 1300 888 594 or send us a message
Why is Leaselab different?
We educate
Novated leasing involves multiple parties and components, which is why we invest in making the process transparent and easy to understand. Our easy-to-follow resources guide you through every step of the novated leasing process.
We encourage feedback because we genuinely want to know if our information is helpful, and we're always respectful of your level of knowledge and concerns.
Premium service, before and after you sign your lease
The initial quote you’ll get from us offers a simple, transparent breakdown of how the financials work. Some providers will lump you with a six-page mini-novel on the initial quote (we know because we’ve tested it), which no busy person wants to sift through.
Throughout your lease, we prioritise accessibility and consistent support too.
We’re flexible
We think our novated lease packages are pretty great.
But! It’s important your novated lease package should reflect your situation, not the other way around. Want to bundle everything for maximum tax savings? Done. Prefer to use your current insurance provider or exclude servicing? That works too. You're in control of what's included.
We’re an SME, so we’re not out of touch
We understand small and medium businesses and the people who work there. Everyone's got plenty on their plate, so we make the novated leasing process simple, straightforward, and painless to manage.
Ready to explore your options?
Get a quote or give us a call on 1300 888 594.
Our Happy Customers
We’re committed to providing great service
Your own consultant
They look after you from first quote to the end of your lease. Kept in-house, and never pushy about it.
Fast, from start to finish
From quote to keys in days, not weeks. We move quickly so you can get on the road sooner. Subject to vehicle availability and financier approval timelines.
Approval timing depends on your financier and borrowing capacity. Reported timelines from Trustpilot reviews, July 2026.
Frequently Asked Questions
What's the best novated lease company in Australia?
The best provider for you depends on your needs, but here are some things to look out for:
- Clear education over sheer sales
- Transparent pricing with no hidden fees
- Active management throughout your lease
- Genuine flexibility in customising your package
Compare quotes from multiple providers and assess which one actually listens to your situation rather than pushing a standard product.
How do I compare novated lease companies?
Get quotes from at least 2-3 providers with the same vehicle and circumstances. Compare:
- Monthly costs broken down clearly
- What's included in running costs
- Residual values and how they're calculated
- Fees and whether they're transparent
- Level of support promised throughout the lease
Don't just pick the cheapest (even though it seems really tempting!). Assess the full service offering and whether they’re doing right by you.
What should I look for in a novated lease provider?
Look for providers who do the following:
- Educate you upfront
- Ask detailed questions about your situation and then offer flexible options
- Have clear compliance processes
- Manage employer liability throughout the lease
- Provide transparent fee structures
- Actively support you throughout the process and the lease
- Have strong data security practices
Some red flags for novated lease providers include budget pricing, hidden fees, poor communication, and pressure to sign quickly.
Learning Hub
Consider these resources a preview of the deep knowledge and service you can expect from us
Say goodbye to confusion and hello to a seamless novated car leasing experience
Want a no-hassle novated lease? Think Leaselab for your next car. Smaller tax bill. Bigger savings. No surprises.
